Warranty Policy

1-YEAR VIP WARRANTY SERVICE

The 1-Year VIP LIMITED WARRANTY applies only to purchases made directly from Nuwave LLC (not third-party retailers) by customers within the 48 contiguous states. It covers customer's shipping costs when returning a defective unit to Nuwave (if requested) and when having a replacement unit and/or parts shipped from Nuwave to customer for one year from date of purchase. Shipping covered under this warranty shall be via UPS, FedEx, or another similar service, determined at Nuwave's sole discretion. This warranty does not replace the Manufacturer's Limited Warranty and it shall only apply to shipping costs when Nuwave, in its sole discretion, determines that a valid warranty claim has been made under the Manufacturer's Limited Warranty.

1-YEAR MANUFACTURER WARRANTY

Nuwave warrants that the Forever Air Purifier (except for the filters) will be free from manufacturer defects under normal household use for 1 year from the date of purchase. This Warranty covers original owner of this Air Purifier for personal household use only and when operated in accordance with the Manufacturer’s written instructions. This Warranty does not apply to products used for commercial, rental or resale purposes. The Manufacturer will provide the necessary parts and labor to repair any part of the Nuwave Forever Air Purifier at Nuwave, LLC Service Department. After the expiration of the warranty, the cost of the labor and parts will be the responsibility of the owner.

3-YEAR MANUFACTURER WARRANTY

Nuwave warrants that the Forever Air Purifier (except for the filters) will be free from manufacturer defects under normal household use for 3 years from the date of purchase. This Warranty covers original owner of this Air Purifier for personal household use only and when operated in accordance with the Manufacturer’s written instructions. This Warranty does not apply to products used for commercial, rental or resale purposes. The Manufacturer will provide the necessary parts and labor to repair any part of the Nuwave Forever Air Purifier at Nuwave, LLC Service Department. After the expiration of the warranty, the cost of the labor and parts will be the responsibility of the owner.

5-YEAR MANUFACTURER WARRANTY

Nuwave warrants that the Forever Air Purifier (except for the filters) will be free from manufacturer defects under normal household use for 5 years from the date of purchase. This Warranty covers original owner of this Air Purifier for personal household use only and when operated in accordance with the Manufacturer’s written instructions. This Warranty does not apply to products used for commercial, rental or resale purposes. The Manufacturer will provide the necessary parts and labor to repair any part of the Nuwave Forever Air Purifier at Nuwave, LLC Service Department. After the expiration of the warranty, the cost of the labor and parts will be the responsibility of the owner.

If you have any questions about the operation or warranty of the product, one of our friendly customer service representatives will be glad to help you. Simply e-mail help@nuwavenow.com.